How can I calculate my next invoice

To avoid surprises, you can always check the number of passes installed in real time

How Loyalty Card/Wallet Pass Pricing is Calculated

Our Wallet Pass pricing is calculated monthly based on two factors:

1. New Loyalty cards Installed: The number of new loyalty cards installed during the current month.

2. Existing Loyalty cards: Loyalty cards that remain installed from previous months.

Loyalty cards that are uninstalled during the month are not included in the count for that billing cycle.

Example Scenarios

Example 1: New Installations

Month 1: You install 100 new loyalty cards.

Month 2: You install an additional 50 new loyalty cards.

Billing for Month 2: You will be billed for a total of 150 loyalty cards (100 from Month 1 + 50 new ones installed in Month 2).

Example 2: Uninstallations

Month 1: You install 100 loyalty cards.

Month 2: 20 loyalty cards are uninstalled, and you install 30 new ones.

Billing for Month 2: You will be billed for 110 loyalty cards (80 remaining from Month 1 + 30 new ones installed).

Example 3: No New Installations

Month 1: You install 200 loyalty cards.

Month 2: No new loyalty cards are installed, and none are uninstalled.

Billing for Month 2: You will be billed for 200 loyalty cards, as all remain active from Month 1.

How Transaction Pricing is Calculated (JeriCommerce Built-in Loyalty)

If you are using JeriCommerce’s built-in loyalty engine to manage your points, rewards, and customer tiers, your monthly billing includes a component based on the volume of orders processed.

1. When do transaction fees apply?

Transaction fees only apply if JeriCommerce is serving as your primary loyalty platform.

  • External Integrations: If you use an external provider (like LoyaltyLion, Smile.io, or Yotpo) and use JeriCommerce only as the "visual layer" for Wallet Passes, you are not charged for transactions by us.
  • Built-in Loyalty: If JeriCommerce manages your points and rewards logic, we process your orders to update point balances and VIP tiers. These are the transactions included in your billing.

2. Identifiable Orders

To ensure fair pricing, we only count Identifiable Orders. An order is considered identifiable when it is linked to a specific customer profile (e.g., via email or an installed loyalty card). We do not charge for anonymous guest checkouts that do not interact with your loyalty program.

3. Pricing Structure by Plan

Each plan includes a base number of Identifiable Orders. If you exceed this limit, additional orders are billed in blocks:

  • Growth Plan: Includes up to 400 orders/month. Additional orders are billed at €20 per block of 100 orders.
  • Advanced Plan: Includes up to 2,000 orders/month. Additional orders are billed at a discounted rate of €5 per block of 100 orders.
  • Enterprise Plan: We have discounts per volume applicable to enterprise.

4. Example Calculation (Advanced Plan)

If your store processes 2,250 identifiable orders in a month:

  • First 2,000 orders: Included in your monthly subscription.
  • Remaining 250 orders: These trigger 3 additional blocks (since we bill by full or partial blocks of 100).
  • Overage Cost: 3 blocks x €5 = €15 extra for that billing cycle.

Reviewing Your Invoice

To review your upcoming invoice, navigate to Settings > Subscription in the admin app. Here, you will see a detailed breakdown of the loyalty cards included in your billing cycle, allowing you to track and manage your expenses effectively.

By understanding this pricing model, you can better manage your loyalty cards installations and predict your monthly expenses accurately.

Feel free to adjust the numbers or scenarios in the examples to better match typical use cases for your platform!

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