Streamlining Customer Tag and Loyalty Tier recognition at ShopifyPOS with JeriCommerce

In retail operations, effectively using customer tags and loyalty tiers can greatly improve customer service and operational efficiency. Shopify enables retailers to assign tags to customers, which are visible and manageable on both the online platform and Shopify POS.

These tags can signify a customer's participation in a loyalty program, which may include various tiers offering special benefits, personalized service, and exclusive coupons.

However, seamlessly integrating this information into the in-store experience can be a hurdle for many retailers.

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Addressing the Challenge with JeriCommerce

Overview of the Issue: Customer tags, such as "VIP" or "Member," indicate a customer's membership in a loyalty program and their respective loyalty tier.

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Each tier offers different perks, like discounts, exclusive access, and special coupons.

While these tags are visible and manageable on both Shopify's online platform and Shopify POS, integrating this information seamlessly into the in-store experience can be complex and may require manual effort from store associates. For more insights, check out Shopify Community.

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JeriCommerce Mobile Wallet Pass

JeriCommerce provides an innovative solution by utilizing Mobile Wallet Passes to streamline customer tag and loyalty tier recognition in physical stores. Learn more about our Shopify integrations.

Here’s How It Works

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1. Digital Wallet Pass Integration: Customers receive a digital wallet pass from JeriCommerce, which includes their tag status (e.g., VIP, Member) and loyalty tier based on their Shopify profile. This pass is easily accessible through their smartphone's Wallet App and serves as proof of their loyalty program membership and tier level.
2. Identification During Purchase: When customers with a wallet pass make a purchase, their tag status and loyalty tier are automatically recognized by the Shopify POS system. This integration allows store associates to quickly access and use customer tag and tier information, ensuring that loyalty program members receive their entitled benefits, such as discounts, personalized service, and applicable coupons.
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4. Enhanced Customer Experience: By simplifying the process of identifying tagged customers and their loyalty tiers during transactions, JeriCommerce enhances the customer experience in physical retail environments. Store associates can efficiently cater to customer preferences and ensure a smooth shopping experience for loyalty program members. Additionally, refer to Adweek's insights on the importance of loyalty programs.

JeriCommerce App at Shopify POS

Example using tags and JeriCommerce loyalty + QR scan at Shopify POS

Example using JeriCommerce QR scan and Loyalty Lion tiers + coupons at Shopify POS

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Install the JeriCommerce Shopify App in your Shopify Store Admin and try it for free. Discover how our integrations can enhance your loyalty program by visiting our integration page for more information.