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Case Study - Go Menorca

How Go Menorca uses Apple and Android Wallet Pass to deliver subscription-based rewards across online and in-store local partners — without POS integration or custom development

About

GoMenorca is a curated platform that offers experiences and exclusive benefits across the island of Menorca. Through their membership plans, customers can access a range of perks — from dining discounts to wellness services — across a network of local partners.

Challenge

GoMenorca wanted to offer a reward subscription model that could be redeemed across various physical locations on the island — without relying on POS integration at each site. Managing different reward tiers and validating redemptions in real-time, all while providing a smooth mobile experience, posed a significant challenge.

They were also looking for a solution that could be implemented efficiently within their existing Shopify store — without the need to build new infrastructure or add technical complexity to their operations.

Strategy

To address this, GoMenorca integrated a mobile wallet pass system directly into their Shopify store, allowing customers to manage and redeem their rewards with ease.

Tiered rewards through subscriptions

Tiered rewards through subscriptions

Each subscription plan included different types of rewards, which were automatically linked to the customer’s wallet pass upon purchase.

Offline-friendly and online redemption

Offline-friendly and online redemption

The wallet pass enabled one-click reward validation and burning, both in physical locations without POS systems and online stores, ensuring flexibility across all partner venues.

Implementation

Using JeriCommerce's Shopify-native tools, Go Menorca deployed a rewards engine where customers receive a personalized wallet pass based on their subscription plan. Each reward appears in the pass and can be marked as used (burned) upon redemption. No integration with third-party systems or POS was required.

Notifications are sent automatically to inform users when new rewards are available, increasing engagement and driving foot traffic to local partners.

"Implementing the wallet pass through Shopify was simple and effective — it lets us offer rewards at scale without needing complex integrations or extra hardware at each partner location."— GoM enorca team

Go menorca Wallet Pass

Benefits

Our wallet pass solution delivers a range of advantages that simplify reward management for GoMenorca while enhancing the experience for their customers:

Seamless subscription reward fulfillment

Seamless subscription reward fulfillment

  • Customers receive their pass instantly after purchase, with all rewards tied to their specific plan.
  • Redemption without POS

    Redemption without POS

    Merchants can validate rewards without any systems in place — just checking the pass visually or scanning it.

    Online and offline reward burning

    Online and offline reward burning

    Rewards can be redeemed smoothly both in-store and through online partner shops, offering a consistent experience across channels.

    Automated reward management

    Automated reward management

    The system handles expiration, usage limits, and burning automatically, reducing operational overhead.

    Push notifications for engagement

    Push notifications for engagement

    Customers are alerted when rewards become available, keeping them engaged throughout the subscription period.

    Conclusion

    Recently launched, our wallet pass solution for Go Menorca’s subscription-based reward model is already providing a frictionless experience for both customers and partner establishments. By combining automated reward fulfillment with easy offline and online redemption, the system is perfectly aligned with their business model — and fully integrated into Shopify.

    Explore their offering at gomenorca.com.

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