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Harmonious Society Case study

How Harmonious Society uses Wallet Passes to turn paid memberships into a tangible, mobile experience — combining perks, identity, and real-time communication in one place.

About

Harmonious Society is a lifestyle and wellness brand offering a paid membership program with perks like exclusive discounts, early access to product launches, and invites to curated events. With a growing community of members, the brand wanted a way to make the membership feel tangible, personal, and easy to interact with — without building a native app.

Challenge

Harmonious Society needed more than just a backend system to manage memberships. They wanted something their members could see, carry, and use — a tangible benefit that would signal their membership status, provide real-time updates, and enable communication across online and offline channels.

The solution had to:

Harmonious Society Membership

Strategy

Harmonious Society partnered with JeriCommerce to turn the wallet pass into the visible, interactive layer of their membership program — giving members a real, mobile benefit they could use to engage with the brand across channels.

A tangible mobile pass

A tangible mobile pass

Members receive a branded wallet pass they can save to their phones — no app required — making their membership feel immediate and accessible.

Communication and engagement channel

Communication and engagement channel

The pass becomes a direct line for sending updates, invites, and reminders via push notifications.

Implementation

Once a member signs up, they receive a personalized wallet pass via email — accessible instantly from mobile. That pass becomes the user’s:

The team controls everything from Shopify and their CRM, while members carry a live, branded connection to the brand in their mobile wallet.

“The wallet pass gives members something real they can use — it’s not just a back-end membership. It feels like a part of our experience, and lets us stay connected.”— Harmonious Society Team
Harmonious Society Wallet Pass

Benefits

With the JeriCommerce wallet pass, Harmonious Society turned paid membership into a more personal, interactive experience:

A mobile pass that feels like a product

A mobile pass that feels like a product

Something members can carry, show, and interact with — just like a card or an app.

Push notifications for engagement

Push notifications for engagement

Customers are alerted when rewards become available, keeping them engaged throughout the subscription period.

Member identification at events

Member identification at events

The pass works as a digital ID, making check-ins and access smooth and branded.

No need for an app

No need for an app

Delivered via email and stored in Apple/Google Wallet — members get all the benefits with no download required.

Always up to date

Always up to date

Perks, membership status, and messages update in real time, keeping the experience fresh.

Conclusion

Harmonious Society transformed their paid membership into something members can actually use and interact with — thanks to the JeriCommerce wallet pass. It acts as a mobile membership card, a messaging channel, and a perks access point, all in one. More than just software, it’s a visible and valuable part of the membership experience.

Explore their program at members.harmonious-society.com.

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