The best way to engage your customers is by adding value to your communications.
Provide relevant information directly in the push message or on the backlinks.
This is possible with our inline variable technology, which enables you to incorporate customer-specific variables into your communications.
Look for the variables icon in the input field where you write your message to identify where you can use these variables.
After clicking this button, you will see a list of options based on the user's information.
Once you click on one of these options, you will see the variable added to your input, enclosed within double curly braces.
This variable will be displayed with the specific customer value when the push is sent or when the link is created in the wallet pass.
Variable throw third-party systems
You can use the same variables from other platforms when sending notifications to your customers.
Here is a table explaining the variables and how they are used:
Customer integration properties
Some of the basic customer properties like email, phone, or full name comming from the customer integration
// Customer's full name
{{name}}
// Customer's Email
{{email}}
// Customer phone number
{{phone}}
// ID for this customer on Shopify
{{externalCustomerId}}
Loyalty integration properties
These are the variables from the loyalty integration. They are very useful for notifications.
// Customer Balance
{{balance}}
// Date when the customer joined the program
{{memberSince}}
// Tier status of the customer
{{tierStatus}}
// Id for the loyalty integration for the customer
{{loyaltyCustomerId}}
JeriCommerce Links
These are the links for each customer to access the JeriCommerce web app application, which automatically logs in customers on a specific page.
// Link to JeriCommerce Rewards list page
{{linkCustomerAppRewards}}
// Link to JeriCommerce profile page
{{linkCustomerAppProfile}}
Shopify
One of the specific functionalities available is the Shopify Multipass, which allows customers to log in to your online shop without a password.
This kind of variables are a little bit different, are between %
and accepts a second parameter after the pipe symbol, where you can specify the final URL that you want your customer to be directed to. Without a pipe, the default is the home page of your online shop.
// Auto-login on your ecommerce home page
%%multiPass%%
// Auto-login on the url that you define on your ecommerce
%%multiPass|https://your-online-shop.com/some-path%%
It is important not to include spaces inside the {{}} and %%%%.