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A smarter customer rewards card, integrated directly into the mobile wallet — no app needed.

Redeemable Rewards from the Wallet Pass

Challenge

Traditional loyalty programs often create friction: customers forget rewards, struggle to access them, or don’t bother logging into loyalty portals. Low visibility leads to low engagement — and ultimately, the program fails to retain customers effectively.

Solution

JeriCommerce turns the mobile wallet into a live customer rewards card. Whether the retailer is using JeriCommerce’s own reward engine or an existing loyalty provider, rewards are made visible, actionable, and frictionless — all from the customer's native wallet.

Two ways to manage rewards

  • JeriCommerce rewards: Retailers can configure rewards directly in JeriCommerce. These are connected to Shopify discount codes — either auto-generated or uploaded via CSV — and displayed in the Wallet Pass and Web App.
  • Third-party loyalty rewards: For brands using platforms like LoyaltyLion, Yotpo, or Smile.io, rewards can be synced and displayed through the Wallet Pass, maintaining full connection to their external loyalty logic and redemption flow.
  • Always up-to-date and accessible

    Customers see their active rewards — with names, expiration dates, and redemption instructions — in their rewards profile (punctual rewards can also be displayed in the back of the wallet pass). They can also receive real-time push notifications when new rewards are available or about to expire, balance updaptes..

    How it works

    As customers complete loyalty actions (e.g. purchases, referrals, birthday), they earn rewards either through JeriCommerce logic via Shopify flow or a connected loyalty app. These rewards appear automatically on their Wallet Pass, with push notifications triggered to drive awareness. JeriCommerce either applies a Shopify discount code or displays synced content from the loyalty app depending on the source.

    Watch an example of  Wallet reward redemption in this video.

    Implementation Steps for Retailers

    1. Choose your setup
      Use JeriCommerce’s reward functionality or integrate your loyalty platform to sync available rewards.
    2. Set up redemption logic
      • For JeriCommerce: create rewards and connect Shopify codes (automatic or via CSV).
      • For third-party: connect the integration
    3. Display rewards in the Wallet Pass
      Configure rewards display, including visual styles, links and messages.
    4. Enable real-time notifications
      Set automatic alerts for earned, updated, or expiring rewards to improve visibility and usage.

    Expected Benefits

    See the expected benefits of implementing JeriCommerce wallet passes for your brand and customers.

    Higher redemption rates

    Mobile visibility and timely reminders help customers remember and use their rewards before they expire.

    Greater loyalty program usage

    Having rewards one tap away keeps your brand close and encourages repeated interaction.

    Flexible integration

    Whether you're managing rewards in JeriCommerce or through an external loyalty tool, everything is shown seamlessly in the wallet.

    Fewer support tickets

    Eliminate “Where’s my reward?” emails — customers can see everything in their wallet, always up to date.

    Monitor Campaign

    See how to monitor campaign performance and track key metrics for ongoing optimization.

    Active rewards assigned

    Active rewards assigned

    Track how many customers currently have active rewards, segmented by source (JeriCommerce or external).

    Push notifications sent

    Push notifications sent

    See how many alerts were triggered based on reward assignments, expirations, or updates.

    Engagement via wallet opens

    Engagement via wallet opens

    Measure the number of users who opened their Wallet Pass to view or interact with rewards.

    Redemptions / conversions

    Redemptions / conversions

    Track redemptions via Shopify code or through loyalty platform analytics, and assess revenue impact.

    More Use Cases